Question
Does it cost money to re-issue my CPI digital certificate?
Answer
If you require to have your CPI digital certificate re-issued within 90 days of passing the exam, there will be no charge. If, after 90 days, you are needing a new digital certificate, you will be charged $60 (U.S.). All you need to do is log into our learning management system (https://cpi.federatedwireless.com), click on the “Catalog” category, then add the “New CPI Digital Certificate” (click the green button) to your shopping cart. Once you do that, click the shopping cart in the upper right of your screen and go through the credit card buy-flow. Once the purchase goes through, a new certificate will be issued within 24 to 48 hours.
And one last note, please save your new downloaded digital certificate file (the .p12 file) and the password that will be sent to you via text message (there is a 14-day expiration on the download link in the email from our certificate authority). This file and password can be used anytime you want to install your certificate on any device of yours (Windows, Apple, IOS, Android) for the duration of your certification (five years).